crm call center solution call center business outsourcing plan crm call center business plan CRM CALL CENTER SOLUTION Teleperformance Canada is a business unit of SR Teleperformance, the second largest contact centre outsourcer in the world. The company a broad range of CRM call center solution services designed to maximize relationships with existing customers and create relationships with new ones. Clients include leading organizations in the banking, telecommunications, insurance, publishing, market research and not-for-profit sectors. The continued development of your CRM call center solution rests on its contribution to the growth and profitability of the company. Teleperformance partners with you to build economic models and run qualitative and quantitative tests; following up with the deployment and optimization of your CRM call center solution.