INBOUND CALL CENTER SALES |
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Teleperformance Canada, based in a 200-seat contact centre in Toronto, was established in 1995 and is now a leading provider of CRM and contact centre outsourcing. Its services encompass outbound and inbound call center sales solutions, market research, and training and outsourced teleservices, with particular expertise in the banking, insurance, telecommunications and not-for-profit sectors. |
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A loyal customer is first and foremost one who continues to purchase your products or services after the initial sale. Teleperformance Canada helps you to implement inbound call center sales programs that capitalize on all key aspects of the customer lifecycle and optimize conversion rates. |
Profitability and return on investment are vital interests for businesses. Following this approach, Teleperformance Canada offers you a complete range of sales and service programs, in both outbound and inbound call center sales management. Assuming that inbound call center sales programs are designed to create customer value by boosting the duration of the customer lifecycle, customer value growth programs have three primary objectives: |
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